App Privacy Policy
The data controller responsible for your personal data is:
CMS Project Management Ltd
Registered Company Number: SC801700
Email: admin@thehomemoveplanner.co.uk
We may collect and process:
We use this information to:
We may collect:
This information helps us authenticate users, protect accounts and prevent unauthorised access.
Where appropriate, we may collect:
We use this information to:
We do not sell your personal information to third parties.
Where required by law, we may process:
We may collect:
This information enables us to investigate and resolve issues and improve our services.
Lawful Bases and Your Data Protection Rights
Under UK data protection law, we must have a lawful basis for collecting and using your personal information.
The lawful basis we rely on depends on why we are using your information.
Your rights under UK GDPR include:
If you make a request, we will respond without undue delay and, in any event, within one month.
To exercise any of your rights, please contact us using the details above.
We process personal information where it is necessary to provide our products and services, create and manage your account, process subscriptions and payments, and fulfil our contractual obligations.
Where required, we rely on your consent to send marketing communications or to process information where consent is the appropriate lawful basis. You may withdraw your consent at any time.
We process certain information where it is necessary for our legitimate interests, provided these interests do not override your rights and freedoms.
Our legitimate interests include:
Where feedback is used to improve our services, we will anonymise it wherever reasonably possible.
We process personal information where necessary to comply with legal and regulatory requirements.
We collect personal information:
You may delete your account at any time.
Inactive account data is retained for one (1) year from your last login.
We will email you approximately ninety (90) days before scheduled deletion of inactive account data. If you wish to continue using the service, you may log in again or purchase an extended data retention subscription where available.
Following account termination or deletion:
Certain information may be retained for longer where required to comply with legal or regulatory obligations.
Stripe (United States)
Stripe processes payment information and personal information necessary to process subscriptions and payments.
Supabase (United States)
Supabase provides secure database, authentication and hosting services for user accounts and application data.
GoDaddy (United States)
GoDaddy provides our email platform for customer communications and account administration.
We may share personal information:
We do not sell your personal information.
Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR.
Where applicable, our service providers rely on recognised transfer mechanisms, including the UK Extension to the EU-US Data Privacy Framework or other lawful safeguards recognised under UK data protection law.
For further information about these safeguards, please contact us using the details above.
If you have any concerns about how we use your personal information, please contact us using the details above.
If you remain dissatisfied after contacting us, you have the right to complain to the Information Commissioner's Office (ICO).
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/
© 2026 CMS Project Management Ltd. All rights reserved.
The Home Move Planner is a trading name of CMS Project Management Ltd.
Website Privacy Policy
This Privacy Policy describes how www.thehomemoveplanner.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.:
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels .
Disclosure for a business purpose: shared with our processor GoDaddy .
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use GoDaddy to power our website. You can read more about how GoDaddy uses your Personal Information you can contact them via email: privacy@godaddy.com.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
LAWFUL BASIS
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below .
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Go Daddy’s GDPR Whitepaper: https://uk.godaddy.com/blog/godaddy-and-gdpr-your-questions-answered/#:~:text=What%20is%20GoDaddy's%20privacy%2Fdata,trained%20on%20data%20protection%20issues.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
REPORTING AND ANALYTICS
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimi our Site.pact your user experience and parts of our website may no longer be fully accessible.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
We follow EU GDPR regulations which came into force on May 25, 2018.
This law on data protection sets out a number of different reasons for which a company may collect and process your personal data, we will always be open and honest about how we process your information.
Contractual Obligations: Using personal data for contractual obligation, if for example, you are place an order with us for a friend and input a friends personal address
Legal Compliance: This is if we have to pass on personal data due to current EU laws if requested by the police
Legitimate interest: We would always notify you of this, this is if we are collecting data of, for example, website footfall
Consent: This is, for example, if you tick a box to allow us to gather data to contact you for promotional reasons or market research
*Our website is powered by Go Daddy. They provide us with the online shopping platform that allows us to sell our products to the public. When confirming your shipping address we will use the information provided and we cannot be held responsible if the information you provide us is incorrect. For full information on our terms of service, please see the 'terms and conditions' section at the bottom of our website.
Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below
Contact Details:
Clare Meldrum
CMS Project Management Ltd
1 Victoria Road
Kirkcaldy
Fife
KY1 1DT
Telephone: 07856734583
Email: admin@thehomemoveplanner.co.uk
Company no: SC801700
Copyright © 2024-2026 cms Project management ltd
All Rights Reserved.